Return Policy

Last Updated: August 2025

This Return Policy applies to all purchases made on silvicadairy.in, owned and operated by SILVICA DAIRY PRIVATE LIMITED. Due to the nature of food and dairy products, we follow a strict non-returnable policy.

1. Non-Returnable Products

All food items, including both perishable and non-perishable products sold on our website, are strictly non-returnable.

Once the order has been successfully delivered, Silvica Dairy Private Limited shall not be liable for returns, replacements, or exchanges.

2. Quality-Related Issues

If you receive a product with a quality concern, damage, or incorrect item, you are requested to contact us with your order number at the earliest.

Each case will be reviewed individually, and appropriate assistance will be provided as per our internal verification process.

3. Support & Contact Information

For any return-related queries or product concerns, please reach out to us using the details below:

Phone: +91 74930 61014
Email: silvicadairy@gmail.com

4. Policy Updates

Silvica Dairy Private Limited reserves the right to update or modify this Return Policy at any time without prior notice. Changes will be effective immediately upon being published on the website.